Here’s a guide to help first-time airport taxi riders in Melbourne feel confident, prepared, and maybe even a little bit savvy.
1. Know Where to Go (and Don’t Panic at the Arrivals Gate)
Melbourne Airport (Tullamarine) can be a bit of a maze if you’re not familiar with it. Once you’ve grabbed your luggage, look for the signs that point to “Ground Transport” or “Taxi Ranks.” If you’re arriving at Terminal 1, 2, or 3, the main taxi rank is directly outside. For Terminal 4, it’s just a short walk across the forecourt.
The good news? You won’t have to flag one down like in a movie—taxis line up in orderly rows and there are airport staff who help manage the queue, especially during busy hours. It’s all very civilized.
2. Know Where to Go (and Don’t Panic at the Arrivals Gate)
First-timers often wonder, “How much will this ride cost me?” And fair enough—it’s not like Melbourne’s traffic is always predictable.
Taxis from the airport to the city usually operate on metered fares, but many drivers also offer fixed rates for popular destinations like the CBD, St Kilda, or South Yarra. Ask the driver before the trip starts if there’s a fixed price available. It’s a simple question that could save you money—and stress.
Bonus tip: If you’re travelling during peak hours, fixed fares might be the better bet.
3. Choose the Right Taxi for Your Needs
Got a lot of luggage? Travelling with a group or family? You might need something more than a regular sedan. Melbourne Airport taxis come in different types—standard, Silver Service, SUVs, and Maxi Cabs.
Maxi Cabs are especially useful if you have bulky luggage or more than four people in your group. You can pre-book them or request one at the taxi rank. Don’t be shy—just let the taxi controller know what you need.
4. Pre-Book if You Want a Smoother Departure
While you can always find a taxi at the airport, heading to the airport is another matter. If you’re flying out early in the morning—or just hate the idea of last-minute stress—pre-booking a taxi is a smart move.
Most taxi services in Melbourne allow you to book online, via app, or by phone. You’ll get confirmation, and some even offer SMS updates with driver details and ETA.
And yes, the driver will usually help with your bags. Australians are friendly like that.
5. Card, Cash, or Contactless—Payment Is Easy
Forget the old “Do taxis take cards?” question. In Melbourne, they almost always do. Whether it’s Visa, Mastercard, EFTPOS, or even tap-and-go, you’ll have multiple payment options.
That said, if you want to avoid surcharges or just prefer using cash, it’s a good idea to carry some Australian dollars—especially for shorter trips.
And tipping? It’s not mandatory, but if your driver was particularly helpful or friendly, rounding up the fare is always appreciated.
6. Keep Your Receipt (Yes, Really)
It might seem like a throwaway slip, but that receipt is your best friend if you accidentally leave something behind in the cab. Most taxi receipts in Melbourne include the cab number, time, and fare—all details that will help the lost property office track your ride.
I once left my laptop under a seat (rookie mistake). Luckily, I had the receipt, called the taxi service, and had it back the same day. Lesson learned.
7. Know When Rideshare Isn’t the Best Option
Sure, Uber and other rideshare apps are available, but when it comes to the airport—especially during peak times—traditional taxis can be faster and more convenient. They’re already waiting at the terminal, no app needed, no surge pricing. And unlike rideshare drivers, taxi drivers know the airport layout like the back of their hands.
8. Be Kind, Stay Calm, and Ask Questions
It’s easy to feel overwhelmed if it’s your first time navigating airport transport, but remember: everyone starts somewhere. Don’t be afraid to ask the taxi controller, the driver, or even a fellow traveler for help. Melbourne locals are generally approachable, and drivers are used to dealing with visitors every day.
And who knows—you might get a great restaurant recommendation or learn which lane on the Tullamarine Freeway to avoid at 5 PM.
Final Thoughts
Taking a taxi from Melbourne Airport for the first time doesn’t have to be complicated. With a little know-how, a friendly attitude, and maybe a pre-booked cab, you’ll be on your way without a hitch. Whether you’re here for business, family, or your first taste of Melbourne coffee culture, it all starts with that first ride.
So step out of the terminal, take a deep breath, and hop in. Melbourne’s waiting.
